There are a number of different qualities and character traits that an executive or senior manager must possess if they want to be successful in a leadership position. It’s one thing to be smart enough for the job, but quite another to get people to follow you and not question your decisions. One of the most important traits that a leader must have is the ability to effectively communicate what he or she would like to see done. If they are unable to do so, the people who are following their manager will become confused, and ultimately unable to do the job as needed. You can clearly see how this might be a problem.
Another great quality that leaders possess is the ability to persuade people to do things in a way that does not seem domineering or overtly authoritarian. Being an assertive leader is very different from being dictatorial. Yes, it is the job of the manager to maintain control of his employees and get them to do as they are asked, but there tends to be a whole lot less resistance from the staff if the message is conveyed in a way that makes the employees want to do what they are being asked. When people get on board with an idea and clearly understand the concepts, their enthusiasm and productivity goes through the roof, which leads to a successful project completion.
At the end of the day, the success of a leader all comes back to his or her ability to deliver ideas in a way that everyone can understand, accept and support. This is something that is easier said than done, as there are plenty of people who are qualified for these types of positions but who struggle to get the job done because of the inability to effectively communicate. There are some who will be bypassed for career advancement, or who pass on a leadership role because of their inability to get their ideas out there effectively.
There are a number of reasons why people struggle to communicate and persuade, with nervousness being very high on the list. Not everyone is a born leader, and some will feel apprehensive when asked to talk about a new project or give their take on the direction a project should follow. For others, it is a poor grasp of the language that holds them back. This is especially true for business leaders working with global corporations. Being asked to speak in a tongue that is not native to them can be very stressful indeed.
The good news is that these are all skills that executives can be learned via the proper coaching. You can learn how to communicate in English, which is the language most commonly used in global business, with training delivered by an experienced coach who has a vast level of knowledge and experience in this area of management communication. Once you get a proper grasp of how to communicate in business, your confidence will reach levels that make others sit up and take notice. If you want to attain a leadership role, but feel held back by your lack of skills in this area, you really need to take a look at an executive communications course.
The fact of the matter is that the further up the ladder you climb, the less acceptable it will be for you to sit quietly in the shadows. Those who make it to the top of the corporate ladder are those who are able to take control, be assertive, and get their point across in a way that is clear and concise. These are not things that you can do if you are concerned about your ability to speak English. While the ideas you want to convey may be clear in your head, getting them out in a way that gets everyone on board may not be as simple.
Yes, there are plenty of English language classes available throughout Hong Kong, but none really address the sort of language that needs to be used by a top executive. Basic, conversational English is fine for everyday life, but it is certainly not enough to explain the intricacies of business dealings. Executives with the other companies that you deal with will not look favorably on someone that cannot easily and clearly express their ideas as it pertains to business. That will make it hard for you to excel in the top positions that are available to you, and may even place a barrier on how high you can climb.
If you are beginning to move up that ladder and are ready to step into a senior management position, you need to prepare correctly if you wish to excel. That means taking an English course that teaches you how to go beyond conversational English and into an area of the language that embraces “business speak.” You do not get to a position of prominence on luck, which means you are used to doing what it takes to get ahead.
HKEnglish have a course in place that allows you to take your basic knowledge of English to levels that will help you succeed in business at the highest level possible. When you have a strong grasp of the language, you develop a level of confidence that matches your lofty position within the business. As a leader, people will be looking to you for guidance and direction. Being able to clearly communicate what you want is one of the major keys to success, so don’t allow limitations on language be what holds you back.
Taking an English course is a great way to learn the language, and is also incredibly beneficial in the world of business. Commerce is now, more than ever, on a global scale, where English is more often than not ta common language used in meetings and getting deals done. You might very well think of an English course as a way to learn the basics of reading and writing, but it is actually much more than that. A big part of learning the language is knowing how to speak it in a way that everyone will understand. There is no point in you understanding what you are saying if no-one lese can.
A big part of the problem when it comes to speaking fluently and clearly is getting over the nerves that come with trying to do so. You are not likely to be totally confident at first, worrying that your accent will get in the way of being understood. That is why the first step in learning to speak clearly is to relax and take a deep breath. If you can calm your nerves, you will find that the words you want come more easily, and that all you learned in your English course will remain clear in your mind.
The next thing to think about is the pronunciation of the words that you are speaking. There are many words in the English language that sound quite similar, and they can be very easily confused if you do not use the correct pronunciation. If, for example, you are asked to make a speech at an important meeting, it is important that everyone understand the words and the meaning of what you are trying to convey. Practice can make that happen, as you will be confident in what you are seeing, which is often enough to make the words come out the way they are supposed to.
Another thing to pay attention to is your intonation, which is essentially the way in which your words flow together. If the pitch of your voice rises and falls as you speak, it can be incredibly hard for the listener to follow, even if you are pronouncing every single world correctly. You don’t want to talk in a monotone, but you also don’t want to hit every end of the scale on a single sentence. Try to speak naturally and the intonation will eventually take care of itself.
When you lack confidence in what you are saying, it is natural for your voice to drop until you are almost talking in a whisper. That is not good either, but that, and all of the other aforementioned issues, can be taken care of by attending an English course that covers all aspect of the language, including how to speak it clearly and fluently. Once the course is complete, you should be able to tackle any situation in which you are asked to speak, safe in the knowledge that everyone will understand what you are saying.
Effective business writing skills are a critical component in this day of the consistently written business report and the abundant use of the instant Email communication. Whether you are in management or an entry-level employee, communicating in a professional and clear manner will not only make your job much easier but will help you to document your conversations with a permanent paper trail that can be useful in potential disputes or clarifications. Always remember that any electronic message can be easily retrieved for an indefinite period of time. Make sure that your message is clear and precise in order to protect yourself from future liability issues or litigation in a court of law.
One of the more common mistakes that are witnessed throughout the corporate world is the issuing of a report or Email that is filled with grammatical and punctuation errors. Even though the message may be perfectly clear, communications with these types of errors make a terrible first impression. Your professional reputation may take a big hit. Sloppy or disorganized content that is difficult to follow and understand is also one of the leading problems. Jumping from one topic to another without completing each thought leads to frustration by the reader. Also, writing a report or Email that is either too long or too short is another common mistake. Make your point quickly and completely without the need for the reader to send a follow-up message.
Organize your Thoughts
When writing an important professional announcement, business letter, report or Email, you may want to go through a couple of initial drafts. Organizing your thoughts is critical to ensuring that your message will be received successfully. There are different ways to achieve this. You might begin by creating a bullet point outline of the topics in which you want to discuss. Or you might simply sit down at your computer and begin typing your message. If you choose the second option, plan on spending some extra time afterward, proofreading and editing the wording to its most clear and concise form.
Consider the Reader
You might have different writing styles depending on whether you are writing your report or Email to a superior or to a subordinate. Always consider the level of expertise and skill of the reader. In communicating with a CFO, for example, your communications may require a higher level of detail and supporting documentation. However, if you are simply giving direction to a subordinate for a specific project or task, “less is more” may be the rule to live by. Keep the message short and to-the-point so that the employee does not waste valuable time reading and deciphering an overly lengthy Email.
Proofread, Proofread, Proofread
Whether you are writing your report or Email for a superior or subordinate, always make sure to proofread, proofread, proofread. This takes only a few seconds and the resulting positive effects can raise your professional level of respect as viewed by either party. Don’t be afraid to move words around, delete unclear phrases, or to provide additional information to further clarify a point. Fix errors and clean up inconsistencies. Some professionals prefer to proofread as they go along while others prefer to complete this process once the first draft of the document has been completed. Either method is acceptable, but proofreading of all documents, letters, emails, and reports is a critical factor in leading to professional success.
Business Communication Skills are very important for any businessman, as communication helps create, build and sustain relationships. Not just businessmen, just about every individual should be able to communicate effectively. One’s career and even their ability to be in a relationship depend on their communication skills. It’s a very important skill everyone should have, though not many are really good in communication. Let’s take a look at a few communication etiquettes.
Be a Good Listener: A good listener not only learns new things, but is also good in conveying their message clearly and concisely. Besides, only when you listen, will others listen to you! For this reason, listening forms the crux of communication skills. Also, when a person is talking with you, or probably addressing a group, NEVER interrupt. Even if you have a point to rise, wait till they finish and then, convey what you wanted to. Interrupting when someone is talking is considered rude and manner less.
Body Language: While not many study or master body language, though it plays a very important role in relationships. Body language reflects one’s thoughts and thus, has a profound influence on people. Postures, toning technique, eye contact, facial expressions and even gestures have different meanings. Otherwise termed non-verbal communication, how can body language be given a miss?