Business Communication Skills
Business Communication Skills are very important for any businessman, as communication helps create, build and sustain relationships. Not just businessmen, just about every individual should be able to communicate effectively. One’s career and even their ability to be in a relationship depend on their communication skills. It’s a very important skill everyone should have, though not many are really good in communication. Let’s take a look at a few communication etiquettes.
Be a Good Listener: A good listener not only learns new things, but is also good in conveying their message clearly and concisely. Besides, only when you listen, will others listen to you! For this reason, listening forms the crux of communication skills. Also, when a person is talking with you, or probably addressing a group, NEVER interrupt. Even if you have a point to rise, wait till they finish and then, convey what you wanted to. Interrupting when someone is talking is considered rude and manner less.
Body Language: While not many study or master body language, though it plays a very important role in relationships. Body language reflects one’s thoughts and thus, has a profound influence on people. Postures, toning technique, eye contact, facial expressions and even gestures have different meanings. Otherwise termed non-verbal communication, how can body language be given a miss?